Privacy policy
This policy explains what Triim collects, which AI providers receive your messages, and the rights you have over your data. Triim is the data controller for the information described here.
1. Who we are
Triim is operated by Techfospect, based in Lisbon, Portugal. Contact: info@techfospect.com.
2. What we collect
- Account details from Google sign-in: your name, email address and profile picture.
- Your conversations: the messages you send, the responses you receive, and any files you attach.
- Billing details: payments are processed by Stripe. We receive your subscription status and limited payment details, but never your full card number. Stripe handles your payment data under its own privacy policy.
- Usage data: which tools you use, message counts and basic technical logs, used to run, secure and improve the service.
- Analytics, only if you accept it: if you accept analytics cookies, Google Analytics records which pages you visit, roughly where you are (country and city), your device and browser, and how you reached Triim. We never send Google your name, email address, account ID or conversations. See Cookies.
3. AI providers and your messages
Triim is an independent service. When you use a hosted AI tool, your message and the conversation context needed to answer it are sent to that tool's provider through its official API. When you use a self-hosted tool, your message stays on Triim's own servers and is not sent to any outside AI provider.
| Tool | Provider | Privacy policy |
|---|---|---|
| ChatGPT | OpenAI | OpenAI |
| Claude | Anthropic | Anthropic |
| Gemini | ||
| DeepSeek | DeepSeek | DeepSeek |
| Kimi | Moonshot AI | Moonshot AI |
| Qwen | Alibaba Cloud | Alibaba Cloud |
| Ollama | Triim (self-hosted) | This policy |
| LocalAI | Triim (self-hosted) | This policy |
Switching tools: Each tool starts a new conversation. If you carry context into another tool using Context Continuity, that context is sent to the provider of the tool you switch to.
Model training: How each provider uses the data it receives through its API, including whether it may be used to train or improve its models, is governed by that provider's own terms. Please refer to the provider's privacy policy linked in the table above. Messages you send to our self-hosted tools are not used to train any model.
Self-hosted tools: Ollama and LocalAI run open-source models on Triim's own servers. Ollama and LocalAI are open-source software projects; they are not providers and do not receive your messages.
AI tool names and trademarks belong to their respective owners. Triim is not affiliated with, endorsed by, or sponsored by those companies.
4. Why we use your data
- To provide the service you signed up for (performance of a contract): your account, conversations and billing.
- To keep Triim secure and working (legitimate interests): logs, abuse prevention and fixing problems.
- To meet legal obligations: for example, keeping billing records for tax purposes.
- To understand how Triim is used (your consent): analytics cookies, only if you accept them. You can withdraw your consent at any time.
5. Data outside the EU
Some of our providers process your data outside the European Economic Area:
- United States: OpenAI, Anthropic, Google (for Gemini, and for Google Analytics if you accept analytics cookies) and Stripe. We rely on the EU–US Data Privacy Framework and Standard Contractual Clauses.
- China: DeepSeek. We rely on Standard Contractual Clauses.
- Singapore: Moonshot AI and Alibaba Cloud. We rely on Standard Contractual Clauses.
Self-hosted tools (Ollama and LocalAI) run on Triim's own servers.
6. How long we keep it
We keep your conversations until you delete them or close your account, then remove them within 30 days. Billing records are kept for 10 years as required by Portuguese law. Providers' own retention of API data is set out in their policies.
If you accept analytics cookies, Google Analytics keeps the data it collects for 14 months. Your cookie choice is remembered for 6 months, after which we ask again.
8. Your rights
You can ask us to access, correct, export or delete your data, or object to or restrict how we use it. You can delete individual conversations in the app at any time. You can download a copy of your data from Settings. A prepared copy is available for one day and deleted soon after. You also have the right to complain to Portugal's data protection authority, the Comissão Nacional de Proteção de Dados (CNPD).
9. Contact
For any privacy question or request, email info@techfospect.com. We reply within one month.